FAQ

How to Use

What do I do if the Scoop pushes away from me when I work out?

Answer: The Scoop is designed to facilitate a circular motion with your feet. This is what engages the muscles you want to engage. Imagine your feet are drawing a circle, like following the hands around a clock. This is the correct motion, and if you Scoop this way, the machine will not push away from you. As soon as you start to push on the Scoop instead of making circles, you will see it push away from you. This is your cue that you need to focus on that crucial circular motion. For a demonstration, see this video.

Can I adjust the tension?

Yes, refer to the video for more information.

Why does the Scoop go in two directions?

Watch the video for an explanation.

What do I do if my floor is uneven or The Scoop rocks on the floor when I use it?

Adjust the end cap knobs on one or both legs by turning them clockwise until the Scoop no longer rocks. See the video for more.

How do I know how far to place the Scoop with respect to my seat?

Your positioning depends on your height and the difficulty of workout that you desire. Typically, it is about 2 feet from the chair, but positioning it closer will place your knees higher, forcing you to engage your core and making the workout more challenging. See the video for more.

Does the Scoop have a computer?

The Scoop has a computer that automatically keeps track of workout time, repetitions, strides per minute, and approximate calories burned. For more information, see the video.

How do I strap my feet in? What if my feet are too big for the pedals?

Pull on the blue tab to help lift the black elastic and slide your foot in. The pedals are designed to be much smaller than most people’s feet because the unit tilts and large pedals would scape the floor. As is the case with a bicycle pedal, the pedals do not need to be larger than your feet. See video for more.

Why doesn’t the motion feel smooth? What do I do if the motion feels 'jerky'?

Using The Scoop is easy, but because most people have never tried lateral training before, they aren’t practiced at making the circular motion with their legs. Most people instinctively push down too hard on the pedals, as if they are on a stepper or a bicycle. Concentrate on making fluid, smooth circles with your feet and legs and soon the motion will feel smooth. For more, see the video.

How do I change the battery on the computer?

Answer: The Scoop computer takes an LR44 or 303/357 battery (a small disc-shaped battery, similar to a hearing aid battery). First, remove the computer by gently pulling it up from the Scoop housing. Use a fork, screwdriver or something similar to slide the old battery sideways out. Place the new battery in, with the + sign up. To see a demonstration, see this video.

Does it matter how high my chair or seat is?

The Scoop was designed to work for standard height seating, which is generally 18” off the ground. However, a variety of chair heights should work. You may find that lower height seating will require you to place the Scoop slightly farther away from you than standard.

How fast should I pedal?

The Scoop is designed to use muscles that other machines ignore. As such, the most important thing is to try for a smooth, fluid motion, making nice, careful circles with each foot. This matters much more than speed or even tension, and will ensure that you engage all of the muscles of your lower body 360 degrees.

How often should I switch directions?

The Scoop is designed to work the inner thighs and outer thighs at the same time, but the direction you go impacts how much each muscle group is targeted. Therefore, it is recommended that you alternate evenly during your workouts. Some people like to divide their workout in half, then switch directions. Others prefer to do one minute in one direction, then the next minute in the other. It is up to you. One exception: if you find one direction is much easier than the other, it will serve you to work MORE on the direction that is harder. For example, Scoop 12 minutes in the ‘harder’ direction and then 8 in the easier direction. This will help you to balance your body.

Why doesn’t it feel like there is a lot of resistance when I Scoop?

The Scoop is supposed to be an easy, fluid motion. It is not intended to feel like a strength-training exercise. Think of it more like swimming underwater than lifting weights. We recommend that users concentrate on a fluid, even motion, making circles with their legs and feet. This is what engages the muscles of the lower body.

General Questions

Do I need to assemble the Scoop?

The Scoop requires minimal assembly. It comes in a specially designed 'assembly-assisting' package with all necessary tools. It takes less than 15 minutes and can be assembled by a single person.

Is the Scoop patented?

Yes. The scoop uses Helix Motion technology which is internationally patented until 2037.

How much does the Scoop weigh?

The Scoop weighs just under 19 pounds.

What are the Scoop's dimensions?

The Scoop is 16 inches/40 cm tall, x 19 inches/48 cm wide wide x 18 inches/46 cm deep at its widest point.