Return Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your Scoop must be "as new". That means it should be returned in the same condition that you originally received it and in its original packaging. If you have assembled your Scoop, please disassemble it and carefully place back in the original packaging. 

Please email service@scoopfit.com to receive a return authorization number. Items received without return authorization will be refused. Please put your RA ( Return Authorization ) number on your label. 

Please use a tracking service like UPS/FEDEX/DHL and send your item to: 

Scoop Lateral Trainer
c/o C&C Packaging Services, Inc.
19927 67th Avenue NE, Suite
Arlington, Washington  98223
Monroe, WA 98272

Orders shipped to Canada can be returned to the below address:

Scoop Lateral Trainer
c/o ProPak
7351 Vantage Way
Delta BC V4G 1C9

After you have shipped your item, please email service@scoopfit.com with your tracking number. this is not required but will expedite the return and refund process. 


There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at service@scoopfit.com.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@scoopfit.com to receive a return authorization number. Items received without return authorization will be refused. Please put your RA ( Return Authorization ) number on your label. 

Please use a tracking service like UPS/FEDEX/DHL and send your item to: 

Scoop Lateral Trainer
c/o C&C Packaging Services, Inc.
19927 67th Avenue NE, Suite 100
Arlington, Washington 98223


After you have shipped your item, please email service@scoopfit.com with your tracking number. this is not required but will expedite the exchange process. 

Shipping 

Please email service@scoopfit.com to receive a return authorization number. Items received without return authorization will be refused. Please put your RA ( Return Authorization ) number on your label. 

Please use a tracking service like UPS/FEDEX/DHL and send your item to: 

Scoop Lateral Trainer
c/o C&C Packaging Services, Inc.
19927 67th Avenue NE, Suite 100
Arlington, Washington 98223

After you have shipped your item, please email service@scoopfit.com with your tracking number. this is not required but will expedite the return/exchange process. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.