I had some trouble conceptualizing putting it together, I wasn't hard, I just had trouble wrapping my brain around it. A wonderful woman called me personally and helped me see it through her description. I was missing a couple of screws and they got them right out to me.

The machine is good, but the service, in this day and age is exceptional.

Margo Arrowsmith

I love this new piece of exercise equipment I can truly use it while sitting doing something else. Watching TV has become a time when now not only do I watch but I also "SCOOP". How great is that? I had need to call the company and I received a call back promptly and the gentleman took care of my need and delivered exquisite customer service. This was a fanatastic transaction for me and again a great piece of equipment

I love my Scoop! As someone who has had a knee replacement and suffers from vertigo issues it can be difficult to find a safe way to exercise. The Scoop has allowed me to exercise in a way that I feel safe and has given me a way to help strengthen the muscles that support my knees and hips. My family doesn’t worry about me falling while working out.

Overall am pleased with the machine, but there is little to no resistance, even after dialing to the max I cannot feel any difference. Also it is very difficult to keep the machine from moving away from you, but having said that, I do feel like I am getting much needed excercise.