Shipping policy
Processing time
Orders placed Monday to Wednesday ship within 48 hours of being placed. Orders placed Thursday, Friday, Saturday or Sunday ship the following Monday. You'll get an email with tracking as soon as your order ships.
United States
- Shipping to the lower 48 states: $24.99
- Carrier: orders ship by UPS Ground only
- Typical delivery: 3–7 business days after shipping, excluding rural locations, Alaska and Hawaii, and possible weather delays
- Alaska and Hawaii: $79.99. If you are on Oahu, Maui or the Big Island, or not in a remote part of Alaska, email service@scoopfit.com before ordering — we can often ship for less.
United Kingdom
Scoop® orders for UK customers are fulfilled by our UK-based fulfilment partner, Studio Answers Ltd, and shipped by FedEx directly from within the UK.
- Shipping cost: £9.99
- Typical delivery: under 2 working days
Other countries
Customers outside the United States and the United Kingdom should contact service@scoopfit.com for shipping options.
Damaged or missing items
If your order arrives damaged, email service@scoopfit.com within 3 days of delivery with photos and your order number.
Returns
See our Return Policy (60 days from date of purchase).
Questions
service@scoopfit.com